Retail Motor Industry 'Trust My Garage' member

The Copthorne Motor Company is an approved member of the Retail Motor Industry's 'Trust my Garage' scheme. We operate to a defining customer charter that epitomises the high levels of commitment displayed by our team and our own pursuit of servicing and repair excellence. We've made it our mission to get things right first time, every time.

  • We cover our car servicing and repair work with an RMI customer guarantee
  • We promise to only charge the price that we quote and not a penny more. All quotes include the cost of labour, parts and VAT
  • We never charge you if we haven't completed the work or supplied the agreed parts
  • We follow your manufacturer service schedule to the letter and guarantee any parts that we use
  • We work to the industry's highest standards and practices
  • We explain the work that we do in understandable terms and always treat your vehicle with the respect it deserves
  • We adhere to the latest technical specifications, methods and tooling
  • We promise to comply with the RMI's Code of Practice for Service and Repair